Job Purpose

This position is responsible for the management of Northpointe’s contracts, the contracting process, site reviews, and staff credentialing.

Job Duties and Responsibilities

• A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor.

Essential Duties

• Responsible for developing and maintaining contracts according to Northpointe’s policies and procedures.
• Prepares Requests for Proposals (RFPs) and compiles data related to the RFP
• Leads contract procurement through the competitive bid process.
• Assists in training Northpointe supervisors in contract management and liability; advises departments of contractual rights and obligations.
• Maintains contract and contractor status databases.
• Establishes and maintains contact with contractors to ensure the smooth working of the contract awarding process.
• Leads the Site Review Team - Organizing and monitoring of site reviews for all service providers (direct run and contract) to maintain contract and licensing requirements (e.g., ensures contract compliance in areas such as rights aggregate review of incident reports, etc.) and prepares written reports.
• Acts as a liaison between Northpointe and contractors/vendors.
• Attends all required Provider Network seminars and trainings including participation on regional meetings.
• Ensures contract approval and amendments are communicated to necessary team members.
• Provides the contract grid for Board of Director approval.
• Manages the credentialing process for Northpointe employees, contract employees, and sub-contracted service providers.

Qualifications

• This position will actively support the mission, vision, and values of the agency.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Certifications, and/or Experience

• Bachelor’s degree from an accredited college or university.
• Minimum of two (2) years of experience managing contracts including customer relations, oversite, and monitoring of deliverables preferred.
• Experience working with the tracking methodologies to collect, organize, and maintain documents.
• Experience with credentialing of employees preferred.
• Experience working in community mental health preferred.

Knowledge and Skills

• Must be knowledgeable and committed to maintaining confidentiality.
• Ability to read, analyze, and interpret technical requirements and regulatory requirements applicable to the agency.
• Ability to write reports, business correspondence, plans, and policy/procedures.
• Ability to effectively communicate and present information to a varied audience which may include staff, contract providers, community members, regulatory bodies, and the Board of Directors.
• Ability to analyze data to identify areas of opportunity to decrease costs and improve contracted services.
• Ability to research best practice, guidelines, and mandated requirements.
• Ability to lead and coordinate team efforts to achieve goals of the agency.
• Ability to effectively educate and provide thorough training using a variety of means to meet the needs of the audience.

Competencies

• Strong team skills and the ability to work effectively as part of different group projects.
• Proficiency in computer software required in performing essential duties including the Microsoft Office applications.
• Highly developed interpersonal and communication skills are essential.
• Requires a high degree of sound judgement and initiative.
• Demonstrated ability to function in a complex environment filled with competing demands.
• Demonstrated ability to prioritize and manage one's own time and resources.
• Demonstrated ability to solve complex, multi-disciplinary problems in a graceful and sensitive manner.
• Overall commitment to the quality of care, as well as customer service.

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• Occasional required to stand, walk, climb, balance, stoop, kneel, crouch, and/or crawl.
• Must occasionally lift and/or move up to ten (10) pounds.
• Specific vision abilities required by this job include the ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is quiet to moderate.

Required Training

Training requirements established by licensing agencies, accreditation bodies, MDHHS, and NorthCare Network shall be followed upon hire, annually, and as necessary.