Consultant, Content Management

Full Time
Stadthagen
Posted
Job description
Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a “Great Place to Work” by the Great Place to Work organization. We deliver “Value as a Service” by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers – small, medium and large – have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at www.coupa.com. Read more on the Coupa Blog or follow @Coupa on Twitter.

Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We’re a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we’re building a great company that is laser focused on three core values:

1. Ensure Customer Success
– Obsessive and unwavering commitment to making customers successful.
2. Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
3. Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

In this role you will be providing fast and useful technical assistance in uploading, managing and updating client’s content on Coupa. Your core responsibilities will include responding to client/ supplier queries relating to catalog and forms and resolving them.
Par take in various project tasks and monitoring deliverables and ensuring timely completion of projects related tasks.
As an Associate Consultant you will be effectively communicating internally and externally with clients and suppliers on catalog management best practises.

Your daily responsibilities will include:
  • Establishing process and solutions with suppliers and customers to ensure reliable and high quality e-catalog content management
  • Executing on a wide variety of data quality improvement efforts
  • Interacting and supporting our customers and suppliers
  • Executing system configuration and maintenance
  • Handling documentation and reporting

Our ideal candidate will be/have:
  • Solid IT literacy
  • Excellent communication skills to interact with customers and suppliers
  • Dedicated, team-oriented individual
  • Analytical - ability to collect, organise, analyse, and communicate significant amounts of information with attention to detail and accuracy
  • Persistent – capability to work on a repetitive task for a long period of time without compromising quality
  • Handling of stressful working tasks and customer escalations
  • Basic project management skills
  • Willingness to constantly learn new things
  • Fluency in German and English
  • Flexibility to work from our Stadthagen office 2-3 days a week
At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today’s dynamic businesses. It’s our people who make it happen, and we strive to attract and retain the best in every discipline.

We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, retirement and savings plans with employer match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches…And much more!

As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.

Please be advised, inquiries or resumes from recruiters will not be accepted.

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