Conference Services Manager

Full Time
Houston, TX 77079
Posted
Job description
About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!
Location Description:

Discover the best spot to meet, greet, dine, and relax in the Energy Corridor. Find easygoing sophistication everywhere you look at Hyatt Regency Houston West and make us your go-to gathering hub to explore the city’s best like CityCentre, world-class shopping and dining, tree-lined streets and verdant parks. From the moment you walk under the vaulted ceilings of our atrium, you know you’re in the right place for a memorable experience. And with 25,000 square feet of versatile event space—including the elegant Texas Ballroom, our hotel is ideal for business and social gatherings.

At the Hyatt Regency Houston West we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at Hyatt Regency Houston West with Pyramid Global Hospitality can mean for you!

Overview:
We are looking for a highly motivated, creative, customer focused leader to join our team as Conference Services Manager. To be successful in this role, this individual must be self-motivated, demonstrate a thorough knowledge of event execution, food and beverage and space optimization to drive conference revenue.. This individual will work closely with the catering and banquets team with a hands-on approach providing exceptional support and customer service to hotel and conference center guests and meeting planners.

If you have experience in planning and executing catering events, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your role:
  • Works with clients to assist them in the planning of events, guiding their decisions and guiding the hotel/resort team on how to execute the plan
  • Is responsible for the achievement of budgeted banquet revenue inclusive of food, beverage, room rental, audio visual and misc. revenue.
  • Works closely with leadership to ensure group food and beverage contribution is in alignment with budgeted expectations
  • Participates in daily, weekly, and monthly meetings as required.
  • Works with the Banquet Manager to ensure all space is set up as required.
  • Ensures conference guests get proper support and setup of all technology needs.
  • Working directly with vendors and department Business Operations Manager on purchases.
  • Completes additional task that may be assigned by senior management.
Qualifications:
  • The ideal candidate should have min 2years of progressive experience in a quality mid to high-volume operation in a Full-Service hotel as a Conference Services Manager.
  • Bachelor's degree a plus but not required
Excellent Benefits!
  • 401k after 90 days, company match to 4%
  • Medical/ Dental/Vision Insurance– eligible after 90 days
  • Company-paid Life Insurance
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Awesome Vacation and Paid Time-Off Policies
  • Hyatt Hotel Discounts Worldwide
  • Pyramid Global Hospitality Discounts

Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

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