• Maintains positive customer service attitude and communicates with all residents and handles resident complaints or issues as they arise.
• Physically walks and inspects property on a regular basis.
• Welcomes and shows property to prospective new residents.
• Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork.
• Conducts safety training with all new employees immediately upon hire.
• Completes Property Inspections on a timely basis and furnishes applicable reports to Regional Manager.
• Performs additional duties or tasks as assigned by the Regional Manager.

• Must-Have Yardi experience.
• The position requires at least three years of experience in on-site property management.
• Must have a background in supervision and a successful track record of accomplishments.
• Must have a good command of English to effectively communicate both verbally and in writing with customers, potential customers, other employees, vendors, company management, etc.

• Word, Excel, Outlook, and Yardi Voyager or other similar programs.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

• 3 years

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

• Kalamazoo, MI 49001: Reliably commute or planning to relocate before starting work (Required)

• Customer service: 1 year (Preferred)
• Property management: 3 year (Required)

• Driver's License (Preferred)

Founded by brothers, Hani and Raed Zidan, family is at the core of our business- family happens at home, and we are committed to providing quality housing and an exceptional living experience to thousands across the Midwest. It is only through the diverse and collective talent of our people we can achieve such a mission. We believe in empowering our associates to reach their fullest potential, both from a professional and personal fulfillment standpoint. At ZMG, each team member plays a meaningful and impactful role, which is why we are committed to providing and supporting the ongoing development of our people through role-specific workshops and industry certifications. We are not our branding, or even our name, we are our people. The collective talent, creativity, and industry expertise our teams deliver is what makes ZMG a dynamic and eclectic work environment. Are you ready to enter a rapidly growing company that supports your development? Do you thrive in seeking solutions rather than just seeing the problem? Are you looking to have a meaningful and impactful role in a company's success, and in turn, your own? If you answered yes to these questions, then explore our career opportunities.