Job description

Topix Skin Health covers multiple skin care lines and is a national leader in the design, manufacture and sale of fine quality skin care. At Topix, we are committed to delivering the highest quality product with our signature service. In all of our departments, you will come across an opportunity to work with experienced team members and tackle challenging projects. We believe that our employees and their dedication to our products and customers have been the key to our success.

COLLECTIONS ASSOCIATE

Topix Skin Health is looking for a motivated Collections Associate to add to its high-performing and growing Billing and Collections team within the Accounting department. Reporting to the Corporate Controller, this role will play an integral part in ensuring all customers are billed and collections issues are addressed in a timely manner.

Responsibilities:

· Serve as a primary liaison between the Company and customers to collect outstanding payments

· Ensure that customers are receiving invoices and account statements / payment requests via automation and send copies as needed

· Actively review and manage AR Aging to minimize outstanding aged debt, investigate any accounts in arrears

· Communicate with customers to determine reasons for overdue payments and payment status, and facilitate the collection of any outstanding amounts

· Process payments, issue refunds and perform reconciliations of customer accounts as needed

· Assist in maintenance of master customer database and perform any related tasks, such as recording address changes, verifying contact information on file, assisting in collection of withholding tax certificates, and more

· Communicate with Accounting weekly or daily, depending on urgency, of delinquent accounts and issues that need assistance in resolving

· Work with customer representatives or online portals to dispute non-payments by gathering and submitting required documents

· Participate in brainstorming for and testing of new processes, systems, and tools used in collections

· Ensure that interactions with both internal and external customers is positive, professional and in the best interests of the Company

· Perform credit checks and assist with credit terms and recommend credit limits for customers based on payment history

· Highly motivated, deadline driven, and ability to communicate effectively with multiple management levels

Required Qualifications:

· Bachelor’s degree in Accounting/Finance or equivalent experience (minimum 3 years) with commercial credit and collections activities

· Experience in a Consumer Packaged Goods company is highly preferred

· Experience working with various customer portals, including SPS is highly preferred

· Strong analytic and leadership skills, with the ability to make decisions and be a change agent

· Intermediate Excel skills, including the ability to export and manipulate data sets to provide clear deliverables

· Experience with any major ERP system (Macola a plus but not required)

· Critical thinker with excellent attention to detail

· Excellent verbal and written communication skills

· Demonstrates a continuous improvement mindset and the ability and willingness to take initiative to identify problems and propose solutions

Role is Hybrid, 3x a week in office.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• West Babylon, NY 11704: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Accounting: 2 years (Required)

Work Location: Hybrid remote in West Babylon, NY 11704

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.