We are expanding our team to serve the needs of our community in the Lake of the Ozarks, Missouri area! Central Ozarks Medical Center (COMC) is excited to announce an opening for a Clinic Manager for our Osage Beach location!

COMC is a Missouri non-profit, federally qualified health center that has served Pulaski, Laclede, Camden and Miller counties for over 40 years. Our goal is to provide the highest quality, affordable healthcare to the communities we serve. COMC is looking for a mission-driven team member who is comfortable working with patients with diverse backgrounds. Applicant must be a motivated, self-starter able to quickly adapt to new and changing conditions while maintaining a professional demeanor.

COMC offers a robust compensation and benefits package, (including medical, dental, vision, life insurance, long and short-term disability, and retirement). We have an excellent staff and a wonderful patient population. The scenic Lake Ozark area is a great location for raising a family and enjoying a variety of outdoor recreational activities.

We believe that health care is a right and not a privilege. Based on that belief, we have evolved into a health center that offers high-quality health care regardless of age, race, sex, disability, religion or ability to pay. Our mission continues to be successful because of committed, dedicated and caring staff.

**Due to the CMS Mandate our staff are required to be fully vaccinated against COVID-19 as a condition of employment.

Responsibilities: To assume overall responsibility of the implementation of COMC’s practice policies, procedures, and programs and for maintaining staff and systems in an efficient professional and cost-effective practice environment.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supervise daily operations of Medical, Dental, and Behavioral Health receptionists and clinical staff
• Assist with supporting daily operations by collaborating with the Dental Operations Manager, Lab Manager, and all other members of leadership.
• Coordinates Maintenance needs with maintenance staff
• Identifies and implements ways to improve service to patients
• Identifies practice problems, proposes and implements solutions
• Oversees practice staffing and responsibility for maintaining adequate coverage
• Serves as a liaison among medical, dental, & behavioral health staff, administrative staff, Board and patients when appropriate
• Works closely with other clinic managers and members of the leadership team to ensure access to high-quality, comprehensive care.
• Participation and adherence to operating budget
• Maintain job descriptions and assisting in updating as necessary
• Train or organize training of new medical reception staff and new nursing staff, and oversee continued training of existing staff
• Coordinate staff assignments and use of vacation /sick leave of patient care staff
• Assure adequate backup and covering for all staff functions in the absence of regularly scheduled personnel
• Coordinate clinical staff meetings and assist in developing an agenda
• Complete employee performance evaluations and clinical competencies for staff in collaboration with the appropriate medical/behavioral health staff on a timely basis
• Provides support and orders supplies
• Assist with onboarding and set-up of new providers
• Serves as EMR resource for clinic staff
• Oversees VFC program for the clinic
• Works with clinic staff to ensure 340B compliance in all clinics
• Handle all complaints, incident reports and concerns, triage to appropriate staff and follow up for resolution
• Assist in developing, implementing and updating policies and procedures
• Work collaboratively with the Billing department in all aspects of patient billing and the computer functions supporting the billing process
• Maintain inventory of medical/behavioral health and clerical supplies
• Develop and maintain vendor relationships including appropriate bidding process when necessary
• Assist with the handling of problem billing situations
• Create and support a smooth and efficient practice environment
• Other duties as assigned

Qualifications Requirements: COVID-19 vaccination required as a condition of employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or experience: High School diploma required; Graduate from a four-year college or university in business administration, Public Health, Healthcare Management, or related field highly preferred. Demonstrated expertise in problem solving, priority setting and analytical skills. Minimum of three years comprehensive experience in medical practice environment, preferably with supervisory responsibilities.

Language Skills: Ability to respond to inquiries or complaints from customers and regulatory agencies.

Mathematical Skills: Ability to work with accounting concepts and develop budget(s).

Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.

Other Skills and Abilities: Supervisory skills, strong training skills and excellent customer service skills.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This includes moderate physical effort consisting of occasionally lifting or moving over 35 pounds of weight.

Travel Requirement: To fulfill the responsibility of the position travel to all COMC locations will be required. Employee should have valid Missouri driver’s license. Overnight travel may also be required in specific incidences of training, conferences, etc.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Knowledge of, and compliance with, HIPAA and 340B regulations is required. Confidentiality of patient information is mandatory.

The noise level in the work environment is usually moderate.

About COMC:

Central Ozarks Medical Center has been providing quality health care in Central Missouri since 1979. Central Ozarks Medical Center’s staff members are committed to leading the way to healthier communities. COMC offers a wide range of services based on the needs of the communities we serve. We pride ourselves on offering high quality healthcare regardless of insurance status. If you are uninsured and would like to look at healthcare options, our staff are more than willing to help you navigate the process.

Our Mission

COMC is committed to leading the way to healthier communities by reducing barriers to care, ensuring access for all, and creating a positive working environment of engaged team members with a shared goal.

Our Values

At COMC, we use the following strategically anchored values to guide all our actions:

Selfless Service: We lead by example

• Be Accountable
• Treat others with respect
• Assume the best
• Act with self-awareness

Approachable: We communicate openly

• Disagree with respect
• Ask questions
• Communicate effectively
• Value different perspectives
• Share a unified message with one voice

Resilient: We enable and Inspire

• Celebrate success and accept setbacks
• Remove barriers
• Ensure inclusivity and diversity

Passionate: We promote community

• Build Strong relationships
• Be a good partner
• Identify opportunities

Responsive: We take action

• Look for solutions
• Challenge the status que
• Learn from the past, look to the future
• Act with good intentions

Resourceful: We collaborate

• Interact with colleagues
• Promote multi-disciplinary teams
• Serve as good stewards of COMC resources
• Act with self-awareness