Client Services Manager

Full Time
Arden Hills, MN 55112
Posted
Job description

Client Services Manager

Eager to share that I’m looking for an organized and motivated self-starter to fulfill the role of Client Services Manager at Team Donna Vanneste! This is a position that requires great attention to detail and one who enjoys a fast-paced environment. The ideal candidate will deliver high-touch customer service and high-level professionalism.

Responsibilities (but not limited to):
● Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
● Help organize client and community events
● Create and keep track of all listing and purchase transaction documents in the client database and complete the necessary paperwork.
● Track important dates and time limits for transactions and notify relevant parties as needed
● Working directly in our Customer Relationship Management software and brokerage transaction system.
● Maintaining all communications and electronic filings in our CRM.
● Greeting clients, answering the telephone, responding to messages and emails, and making follow-up calls and emails.
● Preparing correspondence, scheduling meetings, andmaintaining a well-kept calendar.
● Coordinating showings and obtaining andmanaging feedback.
● Schedule brief and daily social media updates.
● Preparing listing materials and posting property listings.
● Managingmailings andmarketing pieces.
● Assisting with new listing preparation tasks.
● Assisting with closing related tasks and processes.
● Driving to listed properties for various tasks.
● Performing other duties as assigned.

Qualifications:
- Minnesota Real Estate License (Preferred but not required)
- MINIMUM of 1 year real estate admin experience
- MINIMUM of 2 years of customer service and/or related industry experience
- Proficient in Canva or similar design software/ Microsoft Oce Suite
- Experience in real estate transactionmanagement and social media marketing
- Great communication both verbal and written
-

Position is PART TIME - 30 hrs/wk - $23.00-$28.00/hr DOE

Job Type: Part-time

Pay: $23.00 - $28.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Arden Hills, MN 55112: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 3 years (Required)
  • Customer service: 1 year (Required)
  • residential real estate: 1 year (Required)

License/Certification:

  • Real Estate License (Preferred)

Work Location: Hybrid remote in Arden Hills, MN 55112

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