FusionTek is a fast growing, industry-leading MSP with clients in the Kirkland, WA, Tampa, FL and Washington DC areas. Over the past year we've placed on both the Inc 5000, CRN MSP 501 and Channel Futures MSP 500 recognition lists. We specialize in providing top-notch IT security, IT consulting services and ransomware remediation to small and mid-size businesses.

We are in search of an experienced Client Account Manager to join our team, but we’re not for everyone.

Our core values are:

Team Player

Growth Mindset

Do the Right Thing

Take Ownership

If those words resonate with you, we’d love to chat.

The day-to-day goals and activities of our ideal teammate include:

• Is looking for an opportunity to work directly with customers and let their impressive client-focused attitude shine!
• Wants a company that truly cares about its customers and employees.
• Loves a fast-paced, fun, and positive team environment.
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
• Likes to work in a small company where your input, contributions and ideas will directly impact the company’s growth and success.
• Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
• Loves building relationships with people and providing a true “Wow” experience for clients.

Client Account Managers work directly with our Sales and Service teams to complete the following tasks:

• Oversee and act as the primary point of contact for all client account management items within a specific set of accounts
• Create, develop, and maintain relationships with our existing client base
• Develop and implement procedures to ensure a smooth running of accounts, including timely and successful client solution delivery
• Align FusionTek’s services with our client’s specific business and technology needs
• Identify new business opportunities among our existing client
• Stay informed on new product and service offerings, and curate targeted client lists for new opportunities

Our ideal candidate will have:

• 5-7 years of relevant experience
• A solid understanding of business, financial systems, and organizational decision-making
• Ability to apply business process and logic
• Client-focused attitude
• Excellent time management skills
• Impressive verbal, written, and communications skills
• Strong organizational skills
• Knowledge of core business technology concepts and platforms
• Conduct client meetings both onsite and virtually as business needs dicatate
• All offers will be subject to a background check

We’ll provide you with these great benefits!

• 90% paid medical / dental / vision
• Paid holidays and vacation time
• Fun and energetic company culture
• 401k with 4% company match
• Quarterly bonus
• An excellent position with a growing IT company with potential for advancement; opportunities for career progression and increased responsibilities as the role expands