Check-in Clerk - Halls Family Physicians

Full Time
Knoxville, TN 37938
Posted
Job description
Responsibilities:

Halls Family Physicians
, a division of Summit Medical Group, has an opening for a Check-in Clerk. This is a Full-time opportunity.

Responsibilities:
(List does not include all duties assigned)
  • Greets patients and checks-in patients, verifies and updates necessary information in the medical records/database, performs all registration functions and collects copays and balances due as appropriate.
  • Assists patients with ambulatory difficulties, or other needs, as appropriate.
  • Customer service oriented.
  • Maintains computerized scheduling and follows office scheduling policies.
  • Files charts and coordinates lab work as requested.
  • Answers and screens telephone calls, takes messages, and provides appropriate information to phone callers as well as handling outgoing phone calls as appropriate (e.g., appointment confirmations, referral calls, pre-certs, etc.)
  • Assists with charge entry, and /or coding issues, and other related work if requested.
  • Knowledge of medical office procedures.
  • Knowledge of spelling, grammar and punctuation needed to process patient information along with the ability to file materials correctly by alphabetic or numeric processes.
  • Knowledge of computer systems and applications.
Qualifications:
Education: High School Diploma, or equivalent, required.

Experience:
One year of experience in a medical office setting is preferred.
Overview:
About Summit Medical Group

Summit Medical Group is East Tennessee’s largest primary care organization with more than 400 providers at 87 practice locations in 18 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Furthermore, Summit Medical Group hires only non-tobacco users. Pre-employment drug testing will include testing for nicotine, and only candidates who pass the drug test will be considered eligible for employment.

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