What does this job do specifically?

• Model and act in accordance with BCC’s core values: safety, empathy, relationships, and impact.
• Honor differences, acknowledge uniqueness, and amplify all voices. Partner with BCC’s Equity, Diversity, and Inclusion (EDI) committee to build (and participate) in trainings and group experiences that strengthen BCC’s commitment to EDI. Model the use of inclusive language.

• Demonstrate and practice BCC’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
• Maintain daily & weekly communication with students’ families/teams, to include but not limited to: email and/or phone notifications of serious incidents, follow-up on documentation needs (such as consent packets and MA billing requirements), send email confirmation of scheduled IEP meetings.
• Maintain effective communication regarding student updates to school staff, such as school administrators, classroom staff, and clinical team.
• Provide customer service and maintain effective working relationships with families, students, and community agencies.

• Locate and facilitate referrals to community-based resources within the student’s community, as well as psychiatric services through BCC.

• Support the new student admission process by following up on missing documentation and ensuring parents, guardians, or other students’ team members submit necessary enrollment information.

• Participate in IEP meetings, school meetings, treatment team meetings, as needed.

• Provide and document the delivery of monthly Service Coordination, per MSDE/MA standards, for eligible students.
• Complete required documentation and reports within the defined timelines, including case management notes.
• Conduct student transition goal interviews with students.
• Collaborate with teachers to develop IEP transition activity goals.
• Attend IEP meetings to report progress on transition activity goals, as needed.
• Invite local agencies (such as DORS, DDA, etc.) to Individualized Education Program (IEP) meetings.
• Obtain Agency Linkage consent from parent/guardians and parent surrogates. Assist families with completing Agency Linkage forms, as needed.
• Attend transition planning trainings of local school districts, as needed.
• Obtain and maintain certification as a “user” in BCC’s electronic health record software system.