PRIMARY PURPOSE:

It is the primary responsibility of the Cage Cashier to process monetary transactions and exchanges with guests.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Perform frontline entry level transactions, chip bank transactions, poker transactions, cage credit transactions and employee bank/window transactions
• Perform functions in a marker/IOU bank as well as High Limit cage; may also service patron Kiosk/TRU units and employee Recycler/JetSafe units
• Cash all types of checks for patrons within the specified guidelines; redeem chips/tokens, TITO (ticket in/ticket out) and Race and Sports tickets for patrons
• Conduct both Marker and Front Money transactions on patron accounts
• Redeem all acceptable types of foreign currencies
• Secure and document all recordable transactions made with company assets
• Complete electronic multiple transaction logs accurately, complete transaction logs manually, when necessary
• Assist patrons with general information upon request
• Issue or surrender safety deposit boxes
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• General knowledge of mathematical skills including addition, subtraction, multiplication and division, money handling
• Work with minimal supervision
• Knowledge of relationships between banks, especially front windows and main, chip and marker banks
• Able to effectively communicate in English, in both written and verbal forms
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Basic knowledge or Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Ability to balance a bank without assistance (locating errors when out of balance)
• Knowledge of 10-key adding machine, currency counter and cash advance machine

PREFERRED:

• Experience in fast paced customer service
• Experience with Title 31 reporting
• Experience in fast paced customer service
• Experience working in a similar resort setting