Title: Business Management Specialist

Location: Ocoee, FL

Duration: 6 Months

Job Description:

Position Summary:

• General Characteristics Assists with daily operations and provides general administrative support to the assigned IT organization.
• Responsibilities may include participating and assisting in the preparation of the annual business plan for the assigned IT functional area, coordinating the contract management efforts, such as the development of flow charts, and supporting the process and final execution of procedures.
• Maintains annual expense budgets utilizing proper accounting/budgeting controls, enters financial data into a tracking system, and provides regular and ad-hoc financial status reports.
• Implements cost allocation program and respond to basic questions and concerns from the business areas.
• Reviews invoices, identify disparities and resolves basic issues with the vendors.
• May serve as the liaison between IT technical teams, resource managers, and human resources organization to develop and implement appropriate IT talent management activities.
• May participate in developing, implementing, and maintaining IT communication strategies and plans.

Duties and Responsibilities

• The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
• Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings. Must have the ability to effectively listen and process information provided by others.
• Customer Service: Works well with customers. Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
• Decision Making: Makes sound, well-informed, and objective decisions
• Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
• Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
• Leadership: Motivates, encourages and challenges others. Can adapt leadership styles in a variety of situations.
• Problem-Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly.
• Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
• Quality Assurance: Knowledge of the ideologies, techniques, and tools for quality assurance and control. The ability to put the ideologies, techniques, and tools into practice.
• Ability to lift up to 25 pounds.
• Must be able to travel.
• Telework may be considered (see description of Telework requirements in this posting)
• Perform other related duties as assigned. 14.Ability to work other hours, as assigned for business continuity

A smartphone is required for this position and must be provided by the employer/vendor.

Dimensions

• Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related fields. Or equivalent work experience.
• Experience: A minimum of 3 years of relevant IT and business work experience.
• Complexity: Intermediate professional level role. Performs assigned tasks of moderate to high complexity using established procedures, standards, and guidelines. Works independently or on multiple projects as a project team member, occasionally as a project leader. Works on small to large, complex projects that require increased skill in multiple technical environments and knowledge of a specific business area. May coach more junior staff.
• Telework: This arrangement allows your employee to conduct all or some of the employee's work away from the official worksite during all or a portion of their established work hours on a regular basis. Your employee's participation in the Telework Program is discretionary based on the approval of the Department and the employee's immediate supervisor or manager and is in no way to be considered an entitlement. Participation may be terminated by the employee or Department via email, at any time. The use of a teleworker's personal equipment for teleworking requires a written request from the teleworker and approval from the appropriate District Secretary, Executive Director, or Assistant Secretary. Equipment provided by the teleworker shall be at no cost to the Department and will be maintained by the teleworker. Use of Department owned computer equipment and peripherals is subject to Cost Center Manager approval and the availability of equipment and funding. Teleworker's must maintain a home Internet service with sufficient upload and download speeds capable of supporting all required work activities. The Department will not provide or reimburse the cost for any equipment, installation fees or monthly service charges for teleworkers to have the required Internet connectivity. Department owned computer equipment and peripherals must be protected against damage and unauthorized use. When IT support is needed and cannot be accomplished remotely, teleworkers must bring their Department owned equipment to their designated office for support. Teleworkers may not use Department owned equipment, or software for personal activities. The Department is not responsible for operating costs or any other costs associated with setting up or maintaining the telework location such as furnishings, maintenance, repairs, utilities, etc.