The Business Analyst II, Enterprise Solutions performs business analysis activities that are focused on measuring and improving quality, cost effectiveness, efficiency, member and customer satisfaction and other desired business outcomes and strategic business decisions. The analyst is able to collaborate across many business functions and quickly learn new processes.

Here's what you can expect from the job and what you need to be successful:

Job Duties

• 
  Proactively identify system, product, process and procedural improvements and their cross-functional, interdepartmental and/or Enterprise impacts using LEAN Six Sigma methodology
• Quantify and assess the scope of multiple business issues and enterprise projects, simultaneously, through stakeholder interviews, workshops, data analysis, process flows, SIPOCS, Gap/Root Cause Analysis diagrams, use cases, user stories, business requirements documentation and other methods
• Lead the discovery phase of interdepartmental initiatives by interviewing stakeholders and translating business needs into requirements documentation to inform technical solution design
• Develop and communicate actionable insights and recommendations to business partners and leadership to mitigate risks, improve business performance, leverage automation, and resolve problems end-to-end
• Translate business needs into requirements documentation partnering with business and IT teams to facilitate implementation of new products, services, and automation workflows.

Essential Skills

• 
  Minimum 3 years’ experience in a business analyst position or business process experience within the financial services industry
• Working knowledge of process improvement framework and tools is preferred
• Ability to work autonomously, manage time effectively, and prioritize work appropriately to meet deadlines
• Ability to create a wide and varied range of business analysis deliverables
• Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences including senior leadership, technical teams, and member support teams
• Robust analytical, critical thinking and problem-solving skills to critically evaluate user requirements to establish underlying true needs
• Proven ability to professionally handle confidential/sensitive documents
• Ability to foster strong relationships with internal and external stakeholders
• Working knowledge of Microsoft Office Suite; familiarity with Visio is required
• Minimum Education: Bachelor's degree is preferred or equivalent work experience
• Certification/License: Lean/Six Sigma and/or Scrum/Agile is preferred

THIS ROLE IS AVAILABLE IN THESE THREE LOCATIONS:

Location: Hillsboro, OR 97124 | San Jose, CA 95134 | Rocklin, CA 95765 (HYBRID)

Target Compensation in Hillsboro, OR: $70k - 80k annually + annual bonus

Target Compensation in Rocklin, CA 95765: $75k - 88k annually + annual bonus

Target Compensation in San Jose, CA 95134: $86k - 100k annually + annual bonus

Benefits options include:

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Accrue up to 17 days of Paid Time Off your first year of employment
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

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First Tech is not currently offering Visa sponsorship for this position

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