Broadway Automotive Manitowoc is seeking an experienced Body Shop Manager to join our busy shop! This is an excellent opportunity to join a reputable and growing dealership group and take your career to the next level. We're looking for someone to take ownership of the shop and staff performance including estimating, sales, profitability, customer service, production, employee relations, insurance relations, and more.

Wage: $70,000 to $90,000 per year

Why you should choose Broadway!

• 100 years of customer trust, to promote your healthy income
• 3 health insurance plans to choose from to best fit your needs
• Health Savings Accounts (HSA) with company match
• Dental and vision insurance
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off
• Paid Holidays
• Employee Assistance Program (EAP)
• $25,000 of Company Paid Life Insurance
• Long Term & Short Term Disability
• Company Sponsored Wellness Program
• Apprentice/Mentor Technician programs
• Fun, family-friendly, atmosphere!

Essential Duties

• Forecasts goals and objectives for the department and strives to meet them
• Hires, trains, motivates and monitors the performance of all body shop employees
• Prepares and administers an annual operating budget for the body shop
• Directs and schedules the work of all body shop employees
• Establishes and maintains good working relationships with insurance adjusters
• Establishes and maintains good working relationships with customers to encourage repeat and referral business
• Monitors technicians' daily productivity reports and corresponding payroll records
• Gives fair estimates on costs and time required for body work
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality
• Checks quality of completed work
• Handles customer complaints immediately and according to dealership's guidelines
• Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training
• Ensures that proper safety equipment is available and being used properly
• Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value
• Keeps abreast of new equipment and tools available and recommends purchases
• Other tasks as assigned

Skill Criteria:

• 4 years experience working in a DRP focused collision center (2 years in a leadership role preferred)
• Valid Driver's License
• Strong communication skills and "team-player" approach
• Technical expertise and knowledge in all facets of collision repair
• I-Car Certification required - ASE training a plus
• Computer proficiency /literacy:
  • Collision industry technology: CCC One, Mitchell
  • Auto Industry technology: CDK

Broadway Enterprises, Inc. is an Equal Opportunity Employer. Broadway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business