Job description
The Billing Manager for ASU Health Services oversees the insurance team and ensures billing, payments and adjustments are done within insurance industry standards and insurance information is capture accurately in PnC. They also work with insurance companies to review, evaluate and appeal claims. Critical to the mission of ASU and ASU Health Services, this position ensures that billing is processed accurately and in a timely manner in accordance with department practices and insurance regulations.
Job Family
Department Name
Full-Time/Part-Time
VP Code
Scope of Search
Grant Funded Position
Salary Range
Close Date
Category
Essential Duties
- Provide accurate evaluation of Explanation of Benefits (EOB) in order to accurately apply payments and adjustments to a patient’s account
- Post payer denials and transfer A/R balances to the appropriate party as per payer EOB and/or appeal denied claims; process and apply payments received through EFT, mail or in person.
- Comprehend and review individual payer claims and appeals processes as well as internal claims follow-up and appeals processed.
- Review and evaluate patients claim status, contact the insurance company, collect and provide medical information as required by the payer.
- Provide audit denials and investigate reasons for denials, making appropriate corrections to reprocess and/or appeal the claim.
- Select claims for billing secondary payers; post adjustments and/or discounts approved by clients and management; build and maintain positive relationships with all payer provider representatives.
- Responsible for taking a leadership role in cultivating, creating and ensuring student participation in ASU Spirit, Pride and Tradition while instilling institutional affiliation and college pride.
Minimum Qualifications
Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Nine (9) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications
- Evidence of an Associate’s Degree and/or Certificate in Medical Billing and Coding (or other related field) or at least two years of medical billing/payment posting experience for a family practice.
- Experience with Point and Click, or equivalent Electronic Medical Records system.
Working Environment
- Use computer equipment and multiple software programs, extended periods of viewing screen and using mouse and keyboard
- Communicate effectively orally and in writing to perform essential duties
- Answer phones and emails
- Work in an office setting using standard office equipment (i.e., telephone, copier, fax machine, printer, scanner)
- May sit or stand for extended periods of time
Department Statement
We are a coordinated group, practicing medicine with staff board certified physicians (with specialties in family medicine, internal medicine, emergency medicine, sports medicine, rheumatology, and adolescent medicine) and board-certified nurse practitioners. To learn more about Health Services, please visit our website at http://students.asu.edu/health.
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:
- Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
- Low-cost health, dental, vision, and life insurance benefits available on day one.
- Retirement program designed to promote long-term savings and provide income upon retirement.
- Paid time for volunteer and professional development.
- Wellness program for preventative health education and screenings.
- Disability and leave program for income protection.
- Employee assistance for free and confidential behavioral health services.
ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement
Background Check Statement
Fingerprint Check Statement
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.
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