EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The Bid & Contract Team supports acquisition of new customers and retention of existing business by creating strategic and thoughtful responses to requests for quotes, proposals and contracts. They are experts in EBSCO’s product and service offerings and serve as a trusted resource and liaison for both office-based and customer-facing team members and executive management. The Bid & Contract Coordinator will be an integral part of this team, managing an assigned territory as well as contributing to other projects throughout the year.

Responsibilities include:

• Prepare, organize and complete responses to bids, quotes and RFPs (Request for Proposals)
• Create, maintain and track contracts via DocuSign
• Prepare letters, proposals and custom reports
• Provide assistance to Regional Sales Managers, Account Service Managers and members of office staff
• Maintain effective, professional communication with field representatives
• Update customer data, reports, monthly calendar and sales literature using internal systems
• Maintain customer marketing lists
• Other responsibilities as needed

Basic Qualifications:

• Bachelors degree and 1 year of office experience or 3 years of office experience
• 3 years experience in Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
• Excellent written and verbal communications skills
• Excellent time management and organizational skills with attention to detail and deadlines

Preferred Skills:

• Should be detail-oriented with solid experience working with deadlines in a fast-paced environment
• Must possess the ability to manage multiple projects at the same time
• Must be able to communicate effectively with managers, employees and customers
• Must be able to function as part of a team yet work independently with minimal supervision

Target Annual Salary Range: $34,900 - $49,715. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.