We are looking to hire a bilingual medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with excellent time management and record-keeping skills. In addition, the Medical Receptionists should be confident and professional administrators with excellent communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and effectively react to patient emergencies.

Medical Receptionist Responsibilities:

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism
• Adhere to policy and procedures during all activities.
• Assist with admissions/treatment as per agreed protocols.
• Ensure that stock levels are adequate and orders are made timeously.
• Communicate medical results to patients under clinical supervision.
• Complete, accurate documentation of patient visits.

Medical Receptionist Requirements:

• Associates Degree
• Knowledge with E Clinical Works ECW
• 2 years of experience at a healthcare facility in a medical receptionist role (Preferred)
• Working knowledge of medical terminology, HIPAA regulation
• Innovative thinker with strong conceptual and problem-solving skills.
• Meticulous attention to detail with the ability to multitask.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergencies
• Flexible to float to different locations, including Washington, DC, Capitol Heights, Bowie, and Glenarden, MD)

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.