The Cliffs Hotel & Spa

Position Description

Position Summary: The Banquet server is to ensure guest satisfaction of all who attend banquet functions at the Cliffs Hotel and Spa. Going above and beyond, as needed, to create a unique experience for our guests.

Essential Functions of the Job:

• To set-up, break-down, clean-up all event functions (Tables, Chairs, Linen, AV, Umbrellas, Etc.)
• Serve & Bus all Event Food & Beverage (Buffets, Plated Meals, Tray Passed Food, Etc.)
• To demonstrate an attitude of friendly hospitality in every aspect of service
• Learn to read BEO's and prioritize tasks
• Follow Cliffs Standards of Excellence
• Communicates pleasantly and courteously with guests, management and co-workers
• Adjust to changing needs and priorities
• Comply fully and consistently with all the hotel conditions of employment and standards
  

Physical Requirements:

• Ability to stand/move continuously for the duration of the shift (eight hours).
• Regular heavy lifting required (50 pounds or more). Ability to carry service trays.
• Ability to multitask, prioritize, and work in high stress situations.
• Ability to exert up to 100 pounds of force occasionally, and or 50 lbs frequently and/or 20 lbs of force constantly to lift, carry, push or pull objects

Education, Experience, Skills:

• Customer Service Experience
• Food & Beverage Experience, Preferred
• Excellent Command of English language
• Energetic/Motivated/Reliable/Adaptable/Responsible/Efficient/Committed/Friendly
• Responsible Beverage Service Certified
• Food Handlers Certificate
  

This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.