Automotive Service Advisor

Full Time
Olympia, WA 98502
Posted
Job description

We are Titus-Will Hyundai in Olympia! Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have made a career of working on our team. We are currently looking for Service Advisors to join our incredible service department. Candidates need to have at least 1 year of experience in writing service.


What We Offer

  • Base salary of $2,000 - $3,000/month based on experience plus 2.0% - 2.5% commission of payable parts and labor sales
  • Medical/Dental/Vision
  • 401-K retirement plan eligible after 90 days of employment
  • 1.0 hours Paid Time Off (PTO) earned for every 40.0 hours worked
  • 7 Paid Holidays
  • Supplied Uniforms
  • Direct deposit
  • More benefit information available at: https://tituswilljobs.com/service-advisor/service-advisor-additional-information/

Qualifications

  • At least 1 year of Service Advisor/Writer experience is required
  • Valid driver’s license and clean driving record
  • Excellent phone skills
  • High School Diploma or GED (required)

Responsibilities

  • Greet every customer and begin the write-up process
  • Write up and manage all repair orders and purchase orders
  • Answer phones and set appointments
  • Advise customers on maintenance and repairs recommended
  • Liaison between customers and technicians
  • Keep in constant contact with customers
  • Open and close purchase orders and sublet billing
  • Work closely with the parts department
  • Collect payment and close repair orders


Titus-Will is a drug-free workplace and an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. To be considered for employment, you will be required to take a pre-employment drug screen (excluding marijuana). For positions involving driving company and/or customer vehicles, you will be required to provide a copy of your driving record (available at your local DMV).

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