Peter Millar was founded in 2001 with a single cashmere sweater. Through this initial garment, an ethos emerged to embody luxury, elegance and a dedication to superior craftsmanship. Today the brand has grown to include luxury performance sportswear, seasonal resort apparel, refined tailored clothing, and sartorial accessories. Each offering features the finest raw materials and fabric innovations while utilizing the world’s best yarn spinners, artisanal workshops and highly specialized factories.

The Retail Store Manager manages employees and provides oversight of a retail store and sets the standard for providing exceptional customer service while training and motivating staff. Creates a superior shopping experience for customers.

ESSENTIAL FUNCTIONS:

• Oversees the functions of the store
• Strategizes sales and marketing plans to build revenue opportunities
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
• Manages store success and operations by scheduling and assigning employees; following up on work results
• Manages store staff job results by recruiting, training, managing, coaching, counseling and disciplining employees; and planning, monitoring, and appraising employee work performance
• Establishes and manages sales targets for the team; creates system for achieving goals
• Allocates budgets and plans the finances of the store
• Evaluates sales reports and customer feedback
• Studies market reports and competitor strategies
• Plans new implementations and ideas to increase footfall of the store
• Controls the store inventory and ensures the maintenance of the standards of goods
• Secures merchandise by implementing security systems and measures
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.

COMPETENCIES:

• Self-motivated, self-starter with ability to generate desired outcomes with little supervision
• Keen understanding of the importance of Customer Service – these are keystones of the Peter Millar experience and the retail environment we serve
• Excellent PR skills
• Positive attitude, great enthusiasm and superior work flexibility
• Ability to thoroughly analyze and take action on specific sales reporting
• Effective verbal and written communication skills
• Ability to stand/stoop/bend/walk 8-10 hours during shift
• Ability to lift up to 20 pounds periodically

DESIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent in related field from an accredited institution
• Proficient with Microsoft Office including Word, Excel, PowerPoint, etc.
• At least 5 years’ experience in retail management, buying or merchandising
• Proven track record of selling and building relationships with clients

At Peter Millar we created a close-knit culture that thrives on the power of our people. Everyone knows that their team has their back and are willing to jump in and help when needed. We take care of our people through great benefits such as health insurance & 401(k), clothing allowances, generous Paid time off and employee discounted access to products.