Job description
Position Details
Position Details
Job Title
ASST DIR, GPEM
Position Number
8101346
Job Category
University Staff
Job Type
Full-Time
FLSA Status
Exempt
Campus
Chicago-Water Tower Campus
Department Name
GRAD & PROF ENROLLMENT MGMT
Location Code
GRAD & PROF ENROLLMENT MGMT (02013A)
Is this split and/or fully grant funded?
No
Duties and Responsibilities
Reporting to the Associate Director of GPEM, the Assistant Director of GPEM will be an integral part of the team responsible for engaging and supporting prospective graduate and continuing students in all phases of the recruitment process to advance the strategic enrollment goals. Assist with development and execution of comprehensive recruitment plan for specific assigned schools/program areas.
- Communicate with prospective students via calls, emails, in-person meetings and event attendance regarding professional graduate academic programs.
- Review applications and make admission decisions within 1 week of complete file. Review incomplete applications and make admission decisions with available materials, as appropriate.
- Record interaction with prospective and current students in a timely, accurate and thorough manner in the school’s constituent relationship management (CRM) system.
- Develop and maintain relationships with students including the follow up and requests for various forms and documents. Generate student enrollments by advising prospective students on how academic program offerings can meet their educational and career goals. Advise students on financial aid process and options toward financing professional graduate academic programs.
- Assist qualified prospects with application for admission. Collaborate with operations team to ensure that applications and materials are received and processed in a timely manner. Work with operations team to ensure that issues or problems with applications or materials are addressed in a timely fashion.
- Maintain the highest level of program-specific knowledge. Act as subject area expert for specified assigned schools/programs. Work with Associate Director of GPEM, Enrollment Marketing and academics teams to obtain an ongoing and deep knowledge of subject areas related to programs and disseminate that information to team.
- Implement communication strategies in Slate CRM targeting application completion and- deliver planned messages to and manage conversion activities.
- Stay-up-to-date on developments in the assigned subject area(s) through collaboration with partners in assigned academic schools and external research in order to enhance conversations with prospective students and enhance the quality of advising.
- Help train new team members.
- Design, execute and continually improve program-related recruitment events.
- Perform other duties and responsibilities as assigned or required.
Minimum Education and/or Work Experience
- Bachelors Degree.
- Strong customer service skills and ability to build and foster strong relationships. Strong interpersonal skills.
- 2-3 years of admissions experience is strongly preferred, and/or similar experience in recruitment in a similar field.
Qualifications
- Bachelors Degree.
- Strong customer service skills and ability to build and foster strong relationships. Strong interpersonal skills.
- 2-3 years of admissions experience is strongly preferred, and/or similar experience in recruitment in a similar field.
Certificates/Credentials/Licenses
Must have valid drivers license and access to a vehicle for recruitment events.
Computer Skills
Proficiency with MS Office Suite, Internet and email applications.
Must have famliarity with CRM, Technollustions slate preferred.
Must have famliarity with CRM, Technollustions slate preferred.
Supervisory Responsibilities
No
Required operation of university owned vehicles
No
Does this position require direct animal or patient contact?
No
Physical Demands
None
Working Conditions
None
Open Date
04/05/2023
Close Date
Special Instructions to Applicants
Diversity and Inclusion Statement
Diversity, Equity, and Inclusion
As one of the nation’s largest Jesuit, Catholic universities, Loyola University Chicago fosters a transformative cultural experience that honors diversity, equity, and inclusion . We are committed to not only recruiting, but also retaining a diverse, mission driven workforce and enabling a culture of inclusiveness in an environment that values service excellence, stewardship, personal well-being, and professional development for all of our employees. Loyola University Chicago supports its staff and faculty with a wide array of affordable, comprehensive and competitive benefits centered on health and wellness, financial security, equity, and work-life balance. We actively seek those who wish to join our faculty, staff, and students in a community of diverse opinions, perspectives, and backgrounds supporting our Jesuit mission and striving toward the same goal of being persons for and with others.
Quick Link for Posting
https://www.careers.luc.edu/postings/24318
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