Associate Director, University Scheduling and Events
Full Time
Boone, NC 28607
Posted
Job description
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information
Classification Title
University Program Manager
Working Title
Associate Director, University Scheduling and Events
Location
Boone, NC
Job Category
2
Position Number
097821
Department
Donor Engagement & University Events - 540800
Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
Bachelor’s degree and three years of experience in the area of assignment, of which at least one is supervisory or in a lead-worker capacity; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
The
Associate Director for University Scheduling and Events is a highly visible position that requires outstanding interpersonal, organizational, and problem solving skills as well as a high level of attention to detail. Responsible for planning and ongoing implementation of 25Live scheduling system for non-academic events and programs. Train and guide other employees on the correct usage of the scheduling software.
This position will model campus and community collaboration, effective communication, creative and critical thinking, goal setting and service oriented engagement. It will convene and co-lead, with a representative from IRAP, the 25Live Schedulers Group to support campus event schedulers. Serves on the University Space Committee and maintains the database of bookable spaces and resources.
Knowledge, Skills, & Abilities Required for this Position
- Ability to work under minimal supervision and meet deadlines
- Excellent communication and customer service skills. Commitment to exceptional quality in performance
- Strong problem solving and decision making skills
- Strong analytical and organizational skills in a multi-task environment
- Experience with software systems administration
- Experience working with executive leadership
- A high level of discretion and judgment
- An affinity for collaborating with people of all skill sets, ages, backgrounds, and cultures
- Must be willing to work outside of normal business hours as needed. A hybrid work plan is negotiable after a probationary period.
Preferred Qualifications
- 8 years of experience in project management and/or event planning preferably in higher education.
- Extensive knowledge of Appalachian State University, its policies and strategic plan
- Direct experience with CollegeNet-25Live scheduling software.
Type of Position
Permanent Full-Time
Staff/Non-Faculty
Staff/Non-Faculty
Appointment Type
1.0
Work Schedule/Hours
Monday-Friday, 8:00 am – 5:00 pm, with non-standard hours required including early mornings, nights, and weekends. Occasional travel outside the local area.
Number of Hours Per Week
40
Number of Months Per Year
12
Mandatory Staff
Yes
Physical Demands of Position
The range of physical demands for this position is broad. The position requires desk work and also time on the feet at events. The position also requires light to medium lifting related to events and daily office duties with or without reasonable accommodation.
Overall Competency Level
Advanced
Salary Grade Equivalency
Salary Range
Anticipated Hiring Range
$77,438 - $90,000
Required Functional Competencies to Successfully Perform Job Duties.
Program Supervision and Administration
- Responsible for planning and ongoing implementation of CollegeNet 25Live scheduling system for non-academic events and program
- Develop training materials and tutorials for campus schedulers and execute training programs.
- Collaborate with the Exec Dir to develop and maintain scheduling policies and protocol standards for internal and external constituents
- Work with campus partners to refine and develop standard operating procedures for all bookable spaces
- Oversee database of bookable spaces and resources for all AppState Campuses
- Manage logistical planning and approval process for a high volume of events
- Serve on the Space Committee
Communication
- Develop and maintain strong relationships with campus and community partners
- Communicate and implement best practices, benchmarking, reporting and assessment for staffing, operations and services
- Develop and ensure a high-level of customer service culture and experience plan
Professional Knowledge
- Convenes and co-leads, with a representative from Institutional Research (IRAP), the CollegeNet Schedulers Group to support campus event schedulers
- Manages Functional Specialist and additional support staff as need increases
- Acts as a liaison between parties with regard to all facets of logistical operations support of university events
- Participates in strategic planning and other special projects and initiatives as assigned
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date
04/03/2023
Closing Date
04/17/2023
Competency Level Statement
If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:
- Resume
- Cover Letter / Statement of Interest
- List of References with Contact Information (please provide a minimum of 3)
Search Chair Name
Colleen Deal
Search Chair Email
dealcf@appstate.edu
Disability Accommodation Information
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or maxeymr@appstate.edu.
Applicant Pool Preference
External (Post on the Web)
Departmental Information
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Clery Act:
Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
clery@appstate.edu
https://police.appstate.edu/clery
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
clery@appstate.edu
https://police.appstate.edu/clery
Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Quick Link
https://appstate.peopleadmin.com/postings/39487
Posting Number
201502207P
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