Job description

Salary up to $55,000 plus 10% bonus paid quarterly. Great growth potential!

Benefits and PTO plans.

Leadership Statement

Leadership at the Wylder Hospitality Group stems from our core values: Be Kind, Hold the Standard, Be Honest, Be Caring, Be Professional. Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.

Assistant General Manager

The AGM at The Wylder supports the GM in the operation of the entire restaurant: financial, personnel, customer service, food and beverage quality, safety, and leadership development. In order to be successful in these responsibilities, the Assistant General Manager must love the restaurant business, exude the core values, and lead with heart and humor.

Requirements:
Love the restaurant industry
Assist key employees to achieve their goals
Support the General Manager in all aspects of restaurant operations
Ensure that all teams within a unit are functioning well
Identify & Develop Future leaders
Partnership with Office Manager and General Manager in maintaining front of house staffing levels through:
Job Postings & Recruitment
New Hire Orientation
Performance Evaluations
Develop and maintain a fun and professional work environment
Develop and maintain standards of service, food and beverage
Develop and maintain educational programs for staff

Manage financials and budgets of the restaurant:
Labor Cost
Beverage Costs
Expenses

Be a presence on the floor of the restaurant:
Host stand, wait times, and greetings
Table checks, table greets, bussing, running food
Expediting food and drink
Supporting the bar
Maintaining an upbeat floor energy
Quickly and professionally respond to all guest inquiries and complaints.
Support Kitchen Leadership & Team
Oversee and maintain safety and sanitation standards including health inspection high scores
Literacy in Computers and Basic Math
Strong skills of observation
Good problem solving and conflict resolution skills
Great oral and written communication
Exceptional follow-through skills

Essential Functions

Constantly moves within the restaurant sales floor and kitchen
Frequently operates computers, phones, tablets and POS system
Occasionally positions self to clean under counters and inside equipment
Constantly communicates with staff and guests
Constantly monitors food and beverage quality for taste and visual presentation
Frequently moves products weighing up to 50lbs
Frequently works in outdoor weather conditions

This Job Description is subject to change at any time.

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