Assistant Director of Donor Relations
Full Time
Orlando, FL 32816
Posted
Job description
Unleash YOUR Potential With Us
As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter your role, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges, multiple campuses, and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission of unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation, and propelling broad-based prosperity for the many communities we serve.
UCF Advancement & Partnerships
OUR VALUE PROPOSITION:
UCF Advancement powers partnerships and transforms lives through philanthropy. Your efforts on our team will transform the lives of many students, enable innovative faculty research projects, equip centers and institutes of service to diverse populations, and forge strategic partnerships. Our most valuable asset is our people. UCF has never been restrained by our past because our faculty, staff, students, alumni, and friends have always been optimistic dreamers focused on future possibilities. UCF’s rapid achievements are the result of the efforts of our people, and they will be our greatest asset as we focus on excellence.
UCF Advancement is the division made up of Development, Administration and Alumni Engagement and Annual Giving and supports the UCF Foundation, Inc., a 501(c)(3) nonprofit organization created to assist donors wishing to offer private support to deliver resources beyond traditional funding sources, such as tuition, state support, and government research grants. We are a powerful team of 130+ professionals who support the university by soliciting, accepting, and managing gifts as well as engaging alumni. Together, we work with alumni, friends, corporations, parents, and others who seek to make gifts to support priorities and initiatives in alignment with the university’s strategic plan.
YOUR TOTAL HEALTH:
UCF offers a comprehensive benefits package with you and your total health in mind. As a result, we’ve been recognized by the Orlando Sentinel as one of the Top 100 Companies for Working Families. Our benefits focus on physical, mental, financial, social, and occupational well-being. Key benefits include:
- Hybrid remote work option with supervisory approval
- Tuition Waivers for you, your spouse, or eligible dependent child
- Very Generous Paid Time Off/Vacation Time & Sick Leave
- Paid Holidays
- Affordable Healthcare – including Medical, Dental, Vision, & Supplemental Plans (Accident/Cancer/Disability/Hospitalization)
- Multiple Retirement Plans
- Health Savings Accounts, Health & Wellness Programs, Flexible Spending Accounts
- Life and Disability Insurance
- Parental Leave
- Free Fitness Center
- Professional Development & LinkedIn Learning
- Public Service Loan Forgiveness Program
- Discounted tickets to local theme parks, attractions, movie theaters, and transportation providers
- Discounted tickets to UCF School of Performing Arts
- UCF Technology Product Center Discounts on personal hardware and software
- On-campus childcare
- Many other benefits can be found here: https://hr.ucf.edu/wp-content/uploads/sites/17/UCF_Employee_Benefits_Guide.pdf
WHY JOIN THE UCF ADVANCEMENT FAMILY:
U.S. News & World Report ranks UCF above Cornell, Harvard, and Princeton as the most innovative in its annual list of best colleges.
Located in Orlando, Florida, UCF and its 13,000 faculty and staff members create life-changing opportunities for more than 70,000 students on campus and online. Orlando is a dynamic and diverse place to work and live. Ranked No. 6 on Forbes’ Best Cities for future job growth and the fastest-growing of the 30 largest regions in the U.S., The City Beautiful offers boundless possibilities.
The Opportunity:
The Assistant Director of Donor Relations (university job classification: Manager, Stewardship Programs) is a key partner in executing initiatives designed to strengthen donor engagement and philanthropic support of UCF. The position provides strategic and systems support for a comprehensive range of donor recognition and stewardship activities and assists in developing new strategies, tools, and processes for endowment reports and other forms of impact reporting. The Assistant Director will also support the development and tracking of metrics and key performance indicators for donor relations activities.
Classification Title: Manager, Stewardship Programs
Responsibilities:
- Ensure donors are thanked appropriately, professionally, and accurately through the oversight and execution of a process for acknowledging gifts on behalf of the executive leadership of UCF and the UCF Foundation, including the president of the university. This includes collaborating with writers and creative teams on content, design, and delivery methods, and tracking the acknowledgment cycle to ensure timeliness.
- Support the development and execution of a comprehensive acknowledgment strategy across all giving levels, working closely with partners in advancement services, annual giving, and across the college and unit development teams to coordinate and align this activity.
- Serve as primary support for the implementation and coordination of donor recognition initiatives. Partner closely with colleagues and teams across Advancement & Partnerships to document, coordinate and align recognition strategies, including formal recognition societies, donor walls, honor rolls, and philanthropic naming opportunities.
- Execute fulfillment for UCF's central donor recognition societies and initiatives, including lifetime and annual recognition societies, as well as activities to recognize first-time and loyal donors to UCF. Partner with content and creative teams to develop collateral and design unique and meaningful experiences for donors.
- Serve as primary strategy and implementation lead for core technology platforms used for donor relations activities, including but not limited to video communications platforms, digital endowment and impact reporting, and donor portals. Partner with advancement services teams to design and document a business process and train members of the donor relations team and other colleagues on core platforms.
- Partner closely with advancement services teams on business process development, data management, tracking, and reporting initiatives across donor relations. Track and report metrics and key performance indicators for donor relations activities.
- Research and communicate emerging trends and best practices in donor relations; educate internal partners across the university on recognition and stewardship; represent donor interest and intent on Advancement committees as needed.
Minimum Qualifications:
Bachelor's or Master's degree and 4+ years of relevant experience
Preferred Qualifications:
- Prior experience in managing stewardship programs, especially acknowledgment and recognition programs across multiple donor audiences
- Previous experience with Blackbaud products, including Blackbaud CRM, Raiser's Edge, Stewardship Management, or Award Management
- Intermediate Excel knowledge with willingness and ability to learn more advanced data formatting and analysis skills
- Strong verbal and written communication skills
- Excellent collaboration skills and the ability to work across functional boundaries to move projects and initiatives forward
Special Instructions to the Applicants:
Classification Title: Manager, Stewardship Programs
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
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Department
UCF Foundation - Accounting
Work Schedule
Monday-Friday; 8:00 AM to 5:00 PM. Some weekends, evenings, and travel required as needed. Hybrid remote work option with supervisory approval.
Type of Appointment
Regular
Expected Salary
Negotiable
Equal Employment Opportunity Statement:
As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
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