SunPlus Data Group is looking for an Application Systems Analyst to work for a State Government facility in Mechanicsville (Richmond), VA

Project is estimated to be for 1 year.

Hours are M-F, 40 hrs/week excluding holidays

Pay is $71 W2 hourly or $79 hr 1099/C2C

Job# 709102

**This is Hybrid- Candidates are required to be in the office 3 days a week. The other two days are remote.

Job Summary:

This contract position will be serving as an Applications Analyst which will perform monitoring of inventory syncing issues across systems (MIPS, PickIT, GK POS, Web Services) and the Manhattan Active Warehouse Management (MAWM). The position will also provide additional support to the Senior Applications Analyst as part of the WMS support team.

The incoming candidate will also be responsible for any requirements development and prioritization, support of legacy systems and production data adjustments. They will also be responsible for escalating application related issues.

The incoming candidate needs to be a self-driven, fast learner, who remains calm under pressure and who possesses excellent time management skills with an ability to communicate with colleagues across various levels of the organization.

Primary Responsibilities:

• Troubleshoot and resolve Manhattan related defects that impact proper data flows to ABC Systems and determine whether to escalate to vendor support

• Attend and facilitate Manhattan weekly case status meetings to ensure case load and issue resolution maintains steady progress for any ABC impacted systems

• Facilitate ABC IT systems meetings needing coordination with Distribution Center Team

• Serves as escalation point of contact for IT Production Support Team for supported systems

• Assist with research needed from Client Services for Store related inventory issues originating from the Distribution Center

• Monitor data flows between ABC Systems, investigate root cause of data impairment, assist IT Developers with transient data issues and data clean up

• Creates and/or maintains appropriately detailed business and system documentation (SOPs, Job-Aids)

• Organize SharePoint documentation for IT and Business SOPs, and workflows

• Review and Update mappings, as needed, for data integration with legacy systems

• Serve as subject matter expert for both the use of supported applications and their technical implementation

• Works with other IT functional groups to resolve issues related to interfaces with other systems

• Coordinates change management efforts and ensures that change management process is followed for application updates that interface with ABC systems

• Serves as back-up IT Administrator for Senior Applications Analyst

Required Experience/Skills:

• Previous experience as a Systems Analyst in a cloud-based, SaaS environment

• Ability to learn new products and systems quickly

• Possesses excellent problem solving and technical troubleshooting capabilities

• Self-starter, works independently with limited direction and can effectively and efficiently translate business, process, and technical goals into actionable tasks

• Able to balance multiple assignments simultaneously based on priority and complexity

• Possesses excellent verbal and written communication skills with both IT and Business Professionals at all levels of organization (able to speak to big picture as well as technical details and knows when to speak to each and how)

• Diligently, but tactfully pursues answers to needed questions to address gaps and advance work progress

• Effectively facilitate meetings and requirements gathering sessions

• Writes specific, measurable, and testable user stories with detailed acceptance criteria

• Proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Visio, SQL Developer, Unix, Windows Operating Systems)

• Publishes clear and effective process flows

Highly Desired:

• Previous experiencing using Atlassian JIRA

• Previous interface experience understanding data flows

• Previous experience using or supporting WMS – Manhattan Associates

• Previous experience using or supporting MHE Sortation Software – DMW&H Shiraz

• Previous programming experience