Job description
Summary
Posted: 28.Feb 2023
Weekly Hours:
24
Role Number:
200432121
Imagine, what you could do here? At Apple, new ideas have away of becoming extraordinary products, services, and customerexperiences. Bring passion and dedication to your job and there'sno telling what you could accomplish. Join Apple, and help us leavethe world better than we found it. We collaborate with our Resellerpartner leaders to accelerate sales of Apple’s entire product andservice ecosystem within their store environment. We are here toensure that business operations run seamlessly, that Apple’smerchandising standards are met and that the Apple customerexperience is consistently delivered. You are the link between ourfuture customers and our products. You’ll showcase your ambitiousspirit as you lead the sales, merchandising, and operations of anApple Shop within a retail partner store. You’ll be responsible forcrafting an extraordinary experience, and you’ll help build anetwork of committed Apple customers. In addition, you’ll encourageour retail partner’s staff through your forward-thinking style,love for technology, and passion about Apple every single day. Inthis role, you are a dynamic leader, business manager andinfluencer based within a multi-branded retail partner store. Therole's purpose is to grow the Apple product and add-on business inthe shop and will be held accountable for performance by providingexcellent customer service, giving product demonstrations, andensuring all Apple fixtures and merchandising elements are up todate and maintained according to Apple’s standards. This role isinternally named an Apple Solutions Consultant.
KeyQualifications
KeyQualifications
- You are passionate, approachable and knowhow to connect with customers to deliver outstanding customerexperience.
- You understand that to be effective, youdiscuss customers needs and values and how they intend to useApple's products and services. You align all of this informationand recognise that each customer is different.
- Apple does not cut corners, in productsor in business. You bring the highest level of integrity, honesty,and accountability in all that you do, every singleday.
- You know yourself, open to their feedbackand relate well to all kinds of people. When faced with achallenging opportunity, you know who to connect with and when.People know you as a true collaborator who knows what it takes towin.
- You believe that communication is key tosuccess. You actively listen and discuss the possibilities withcustomers and teammates alike and are capable of communicating withdifferent forms of media and technology.
- You know how to build advocacy with storestaff and key partners within the store through communication,collaboration and training. You create excitement and support forthe brand with partner staff.
- There are many moving parts in anorganization and navigating the interdependencies within Apple isneeded for success. Understanding how business financials work, andstrategies for sustaining profitable growth are invaluableassets.
Description
Description
We connect customers to Apple's solutions and ensure deliveryof outstanding Apple customer experiences within your store throughclose engagement and partnership across all levels of the Resellerstore team. Educate and encourage Reseller store teams to stayknowledgeable on the latest Apple product and services portfolio.Run and grow the business in your store to achieve targets byanalyzing results and sharing insights. Ensure Apple’s distinctdedication to merchandising perfection is delivered throughout yourstore.
Education & Experience
Education & Experience
University degree preferred. Fluency in Germanrequired.
Additional Requirements
Additional Requirements
- Apple is an Equal Employment OpportunityEmployer that is committed to inclusion and diversity. We welcomeapplications from candidates belonging to anybackground.
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