Job description
Overview:
Stonecrest is looking for an exceptional Intake & Admissions Manager to join our team! As a part of our leadership team, you’ll help generate energetic, fast-past, and patient-centered experiences at the front door of the facility. The ideal candidate will have experience in overseeing the clerical needs of the admissions process.
AHMKT Responsibilities:
Admissions Manager
Stonecrest is looking for an exceptional Intake & Admissions Manager to join our team! As a part of our leadership team, you’ll help generate energetic, fast-past, and patient-centered experiences at the front door of the facility. The ideal candidate will have experience in overseeing the clerical needs of the admissions process.
Working hours 4:30pm-12:30am.
Qualifications:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor’s degree in a social services field required.
- Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN is preferred.
- Four or more years’ of experience as an admissions manager or in another admissions capacity. May be required based on State licensure requirements.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Registered Nurse or Licensed clinician: LMSW, LLMSW, LLPC or LPC
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from par
ticular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
AHMKT
ESSENTIAL FUNCTIONS:
- Oversee the daily referral, intake, admissions and preauthorization process for incoming patients.
- Organize, plan and direct work assignments for Admissions staff.
- Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Supervise and monitor personnel adherence to established Admissions criteria and ensures that appropriate documentation of approval/denial occurs.
- Adhere to established Patient Rights and ensures the Admissions staff comply.
- Act as an intermediary on difficult cases, keep leadership team informed of the status of problematic situations.
- Ensure compliance with front-end financial processes to include benefit verification, financial counseling, and completion or prior authorization of each patient per Acadia policy and facility process.
- Maintain knowledge or milieu management.
- Ensure that FTE utilization in Admissions falls within fiscal guidelines, but also ensures patient safety and admission efficiencies.
- Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
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