Exciting entry-level opportunity alert! Do you want to work for a human services nonprofit that focuses on helping families in need? Do you like working in an office setting? Then we have the perfect job for you! Families Forward is looking for a talented full-time Administrative Assistant to join our office in Oxford, ME.

For this entry-level customer service position, we offer competitive pay of $40,000-45,000/yr and great benefits, including medical, dental, vision, a flexible spending account (FSA), a 403(b) plan, an employee assistance program, a future mom's program, and life insurance. Apply now and be part of a human services nonprofit helping families in our community!

WHO WE ARE

Founded in 1935, the Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. Families Forward was created to meet the needs of the people in Maine. We're a human services organization committed to helping individuals obtain long-term economic well-being. We work hard to provide access to employment, training, education, and community resources.

Nearly 60% of our staff have lived in Maine for over 20 years. "Mainers" to the core, our team models the strong work ethic and integrity our state is known for. We value each and every employee! This is why we provide competitive compensation, robust benefits, and plenty of opportunities for personal and professional growth.

A DAY IN THE LIFE OF AN ADMINISTRATIVE ASSISTANT

This full-time customer service position operates on a standard Monday through Friday schedule.

Welcome to the team, new Administrative Assistant! Your warm and friendly greetings to every visitor are an absolute must! Not only that, but you're a pro at answering calls with your courteous demeanor. As the planner extraordinaire, you run reports in Fedcap CARES and use the data to plan out your day like a boss.

Don't forget about being the scheduling guru, making appointments for participants and giving them a friendly reminder call. You also collect and time stamp documentation, send out outreach letters, and mark down attendance for activities - all in a day's work!

Let's not forget the important job of ordering office supplies and keeping the reception area running smoothly. And of course, it goes without saying that you represent our awesome nonprofit with positivity and professionalism to everyone you meet. Join our forward-thinking nonprofit organization and make a difference in the human services industry!

WHAT IS REQUIRED TO BE AN ADMINISTRATIVE ASSISTANT?

• High school diploma OR equivalent education or experience
• Demonstrated track record for providing exceptional customer service
• Valid driver's license
• Covid-19 vaccination

Fluency in Arabic, Portuguese, Somali, French, or Lingala would be a plus! Do you thrive in a customer service role? Are you a confident communicator with exceptional people skills? If yes, you might be a perfect fit for this entry-level position in our office!

HOW TO APPLY

If you think this entry-level job is a fit for what you are looking for, then applying is a snap. This entire application process should take you less than 3 minutes to complete. Good Luck!

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