Job description

Job Title: Administrative Assistant

Type: Hourly/Full Time

Dept: Administration/City Hall

Note: Statements included in this job description are intended to reflect in general the duties and responsibilities of this classification and are not to be interpreted as being all inclusive. The employee may be assigned other duties, which are not specifically included.

RELATIONSHIPS

Reports to: City Clerk

Subordinate Staff: N/A

Other Internal Contacts: All City Departments and employees

External Contacts: General Public

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Answer the phone to take messages or redirect calls to appropriate colleagues.
• Assist the public with general information and direct questions/concerns to the appropriate Department Heads.
• Provide back-up for other departments as needed.
• Assist Permit Clerk and Business License Administrator.
• Other administrative duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Verbal skills to communicate information to employees and the public.
• Reading skills to understand policies, manuals and information pertaining to city government.
• Knowledge of departmental and city rules, regulations, policies, and procedures.
• Ability to deal with public in a pleasant and effective manner.
• Knowledge and working expertise of word processing programs, spreadsheets, and other office related software.
• Ability to work independently on a high level of clerical task.
• Ability to manage multiple projects independently.

OTHER CHARACTERISTICS

• Basic Qualifications: High School diploma/GED (desired 2 years related office experience).
• Possess a valid driver’s license with a good driving record.
• Proficient knowledge of Microsoft Office Suites.
• Thoroughness in all phases of duties performed to utilize the most efficient organizational skills.
• Highly motivated individual who has ability to “multi-task” comfortably, work independently & efficiently, and maintains calm disposition.
• Willingness to quickly switch job task and perform task that are not listed in this job description.

Job Type: Full-time

Pay: From $14.35 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Semmes, AL 36575: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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