Job description

Our Exciting Work Environment: Take your career beyond the ordinary-to the extraordinary. At Hoffman Estates Ace, you'll love where you work, who you work with, and how your day unfolds. There's no telling where your career can ultimately take you. We empower you to do great work in a company with success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. We are independently owned and part of a worldwide community of over 5000 Ace retail stores committed to winning our customers through legendary customer service. At Hoffman Estates Ace Hardware, we appreciate our employees who have helped us build a strong community reputation.

Our Core Values:

• Amaze every customer
• Be noticeably different
• Work withPassion to achieve excellence
• Live with Gratitude
• Dedicated to family, community and each other

The Opportunity:

Joining the Hoffman Estates Ace team where our friendly atmosphere, merchandise discounts, and a positive management team are just a few advantages that we offer. General Summary the Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities include the following, other duties may be assigned. Customer Service

• Provide a positive representation of Olson's Ace Hardware
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively
• Forward any customer complaint that cannot be handled to a member of management
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings. Be professional in appearance and actions.
• Perform all other duties as assigned. Education/Training High School or GED equivalent

.Experience Formal retail experience preferred.

Physical Demands Standing, walking, lifting (up to 40lbs) and climbing.

Job Type: Full-time

Pay: $2,000.00 - $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekend availability

Experience:

• The major responsibilities for this position include: Train,: 3 years (Required)
• Qualifications and Skills Minimum Requirements The minimum r: 2 years (Required)

Work Location: In person

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