Job description
Accounts Receivable Specialist
The Post Oak Hotel at Uptown Houston
The Post Oak Hotel at Uptown Houston
The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa and Houston’s only AAA Five-Diamond destination boasting elegant accommodations masterfully blended with extensive conference space, prominent office space, designer fashion, signature dining and sophisticated amenities all in one tower. The 700,000-square-foot tower embraces every desire of savvy business and leisure travelers alike.
The Post Oak Hotel is seeking an Accounts Receivable Specialist to join our hotel team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.
What we offer you:
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts
- Community volunteer opportunities with Landry’s League
- Complimentary Parking
- Opportunity to receive complimentary Rockets tickets to select games during 2022-2023 season
What you can expect to do:
- Approach all encounters with associates and guests in an attentive, friendly, courteous and service-oriented manner
- Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel
- Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
- Comply at all times with standards and regulations to encourage safe and efficient hotel operations
- Maintain a warm and friendly demeanor at all times
- Ensure compliance of all policies and Code of Conduct as specified in the Employee Handbook
- Create posting account to set up billing for incoming functions
- Post deposit payments for all future events (if applicable)
- Ensure final payment is received for all events (prior to arrival)
- Process payments for in-house events (prior to arrival)
- Generate invoices and send to clients
- Conduct account research and analysis for disputes for hotel stays or functions
- Identifies and executes necessary process adjustments to correct charges posted to accounts (guests/events)
- Posts customer payments by recording checks, wire transfers, lockboxes, credit card transactions
- Conduct account research and analysis
- Prepare and maintain various reports
- Interact with customers to resolve outstanding billing issues
- Verifies validity of account discrepancies by obtaining and investigating information
- Identify and execute the necessary process adjustments
- Assist in month end closing
- Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
- Attend meetings/training as required by management
- Perform other duties as requested by management
- Convey information and ideas clearly.
- Be able to multi task
- Effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- The ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need
- Effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
- Able to work with, understand and interpret financial information, hotel operations data, and basic arithmetic functions
- Prioritize regional, or hotel, or departmental functions in order to meet all deadlines
- Long hours sometimes required
- Sedentary work – exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Apply now if you:
- Aspire to our “Be FAIR” ideals: Be Friendly, Accommodating, Inclusive, and Respectful
- High school diploma required, college courses in accounting preferred
- Minimum of 1+ years of Accounts Receivable experience or equivalent related experience
- Have experience in and a passion for Hospitality.
- Possess excellent written and oral communication skills.
Address
1600 West Loop South
City
Houston
State
Texas
ZipCode
77027
Auto req ID
168137BR
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