Job description

Region 10 is committed to being a premier employer by enhancing the lives of our team and supporting their growth as people and professionals. Sign on bonus of $500 available. We provide competitive wage scales that reward experience and performance, ongoing career development and training opportunities, excellent health coverage, generous paid time off with additional performance-based incentives, 13 paid holidays, flexible scheduling, and a comprehensive benefit program.

If you are looking for rewarding and meaningful work within a supportive, high-performing team in a positive, enthusiastic environment, we encourage you to apply at:

https://www.region10pihp.org/about-us/employment-opportunities/

Essential Functions

· Customer Services

o Welcoming telephone reception / telephone queue management

o Access screening triage to identify level of urgency

o Data and document entry into managed care information system

o Medicaid verification

o Provide information about how to access Mental Health and Substance Use services

· Clerical support

o Brochure inventory

o Mailing and other correspondence

o Assist with data collection

Minimum Qualifications (An employee must have the following credentials, training, and experience)

· High school diploma or General Educational Development (GED) certificate

· Demonstration of proficiency in Microsoft Word

Preferred Qualifications

· Bachelors’ degree in human services field

· One year of office experience

· Experience working at Pre-Paid Inpatient Health Plan (PIHP) and/or Community Mental Health (CMH)

· Knowledge of State of Michigan Medicaid Provider Manual

Job Type: Full-time

Pay: From $33,946.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Prescription drug insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Port Huron, MI 48060: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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